Office Management Skills For Administrative Staff

To be a competent Administrative or Support Staff, they must be equipped with the right skills to complement their supervisors. Together, the support staff and their supervisors will have a successful working partnership.

This program aims to equip support staff with the tools and techniques to enhance their ability to plan, organize and communicate in an efficient and effective manner. They will be furnished with a variety of important skills that empower them more capabilities in accomplishing their tasks

Program Objectives

	To gain an appreciation of the role of the office within the organization
	To develop an understanding of your roles and responsibilities
	Increase efficiency and effectiveness in the utilization of resources in the organization
	To help promote better teamwork and develop positive attitudes towards office efficiency and work effectiveness for higher productivity
	Improved ability to organize, plan, prioritize and self-manage
	Identifying ways to problem-solve more creatively
	Improved critical communication skills such as listening actively, and asking open questions to gather information
	Developing strategies for managing difficult situations and people

Enhancing your professionalism in your approach of executive your job responsibilities

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